Email complaint
To: Eva
From: Zaira
Hello Eva,
I am writing to complain about the late delivery of my order. The delivery was supposed to arrive on Friday. However, it did not arrive until Wednesday morning. I phoned on Tuesday to find out when it was likely to arrive, also wrote to you by post and nothing. Your colleague informed me that it would arrive on Monday. I left work again on Monday having a lot of work, and it didn't arrive either.
Obviously, this is not right. I have lost two days of work waiting for this order. I look forward to receiving your reply shortly.
King regards
Zaira
Dear Zaira,
ResponderEliminarWe're very sorry. Please accept our apologies for the mistakes made with your order. Unfortunately we had an unusual problem with your order. Our customers are usually satisfied with our service.
To solve the inconvenient I attach a voucher what gives you to 30% discount on your next order over 70€. Please contact me if you need any further information.
Once again I apologize for the delay.
Kind regards
Eva
Dear Zaira,
ResponderEliminarThanks a lot for your email
Dear Eva,
Where it says, "a voucher what gives...", it should say "a voucher that/which gives..."